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The story behind 'Library Takeout,' a Duke librarian’s international hit

When the Nashville Public Library released a video of a chain-wearing mouse puppet bobbing to a parody of “Ice Ice Baby” to explain their curbside book pickup, Jamie Keesecker’s colleagues wanted him to make something similar for their new contactless reserve system, called library takeout. Keesecker went a step further than parody, and his video became a viral sensation.